Meet the Team

Jean Robinson – Chief Executive

Jean started as Chief Executive in February 1999 and is by profession, a registered Social Worker. She is the registered manager for the ABICS service.

Jean has recently gained her graduate certificate in Practice Assessments which allows her to supervise and assess MA Social Work student placements.

Jean is the dignity champion for the service and provides training to all staff and volunteers on the subject and is an affiliate of the Institute for Learning.

You can email Jean here

Office & Administration

Erika Elliot - Operations and Finance Manager

Starting with us in January 2009 coming from a background working in equality & diversity and sensory impairment: Erika manages the finances of the company, staff payroll and HR. She is an investigating officer for grievance and disciplinary issues, she manages the general office, website and writes and updates our policies and procedures. In the absence of the Chief Executive she acts as deputy.

Erika holds IT qualifications including the ECDL and an NVQ 3 in Business & Administration. She is trained in Sage Accounts & Payroll to level 2 and holds a certificate in Sage report design. She has completed her Level Three Diploma with the Association of Accounting Technicians (AAT) and is currently a student member of CIMA and studying towards her certificate in business accounting.

You can email Erika here

Lizzie Evans - Fundraising Officer

Starting with us in April 2011 Lizzie has developed her role from Admin Officer to Fundraising Officer. She designs and produces our quarterly members newsletter and also updates the fundraising pages on the website. Lizzie has so far organised our Charity Auction, the Summer Buffet and an Elvis Night to name a few!

Lizzie holds the Essential Bookkeeping award from Pitman College and is competant in Sage 50 Accounts. Lizzie has recently joined the Institute of Fundraising and will be studying for a certificate in fundraising with them soon.

You can email Lizzie here

Beth Rogers - Finance Officer

Starting with us in April 2012, Beth is a new face in the office and brings with her over 15 years experience in finance, accounting and payroll.

Beth holds NVQ levels one, two and three in Business Administration and is currently studying our in house training on ABI and is settling in well.

An email address for Beth will follow shortly.

Rachel Batten - Admin Assistant

Starting with us in July 2011, Rachel has over 20 years experience working in an office environment and has recently moved back to the area from working at a Solicitors in Edinburgh.

Rachel holds a diploma in Office Procedures, RSA III in Word Processing, Pitman Speedwriting, a certificate in Social Sciences and a certificate in personnell practice.

You can email Rachel here

Donna Smith - Outreach Worker

Starting with us in early October 2011, Donna is fairly new to Headway Shropshire and comes with over three years experience in a Family Support Worker role. She has a Grade 4 Certificate in Welfare, Crime and Society and a Grade 3 Certificate in Communication in Health & Social Care amongst others.

Since starting with us Donna has been providing relief support for the ABICS service as well as doing a number of outreach visits to peoples homes, visiting the PRH and the RSH and going on different types of training including first aid and epilepsy awareness.

You can email Donna here