Contact Details
Headway Shropshire, Holsworth Park, Oxon Business Park, Shrewsbury Shropshire, United Kingdom SY3 5HJ
Tel: 01743 365271
Frequently Asked Questions
Which contact route should I use
If you need support, use Get Support or Make a Referral. For partnerships, volunteering, fundraising, facilities or other questions, use the relevant website form or our main contact details. If you choose the wrong route, do not worry – we can help direct your enquiry.
Can I request a call back?
Yes. Leave the basic details we need to contact you and a member of the team can get back to you through the agreed call-back route.
Can I request a home visit or assessment?
A Headway assessment can form part of the referral process once we have talked through the person’s needs, likely service route and funding position. Contact us first and we will explain what is appropriate.
Can I visit Headway House without an appointment?
For service enquiries, tours, assessments or professional visits, it is best to arrange a time in advance so the right person is available and your visit can be planned properly.
What should I do in an emergency?
Headway Shropshire is not an emergency or crisis service. If someone is in immediate danger or needs urgent medical attention, use the appropriate emergency or NHS service.
Headway UK Helpline
Headway UK offers a free, confidential helpline for anyone with questions or concerns about brain injury, including people with a brain injury, families and carers. The helpline can provide information, talk through your situation and signpost you towards appropriate support. It is open Monday to Friday, 9am-5pm, on 0808 800 2244.
Can’t see your question here?
Don’t worry – the team at Headway Shropshire are here to help!