Headway Shropshire is a supportive and rewarding workplace for community support workers looking to make meaningful impact. At the heart of our charity is a culture that puts the person first, both for our clients with acquired brain injuries and the team.
We will also help you progress in your health and service career and make bigger impacts on the community.
What are the roles of a community support worker in Headway Shropshire?
When you join our team, you will help adults with acquired brain injuries live independently and achieve personal goals. These are the roles that you can fulfill in the charity, suitable for those caring and reliable and can work independently in the community.
Why choose Headway Shropshire?
Choosing Headway Shropshire also means choosing to make a real difference. We support adults with brain injuries to live independently and achieve their goals.
Beyond that, we offer a good team culture and great benefits to our team to make sure everyone is taken care of:
A supportive team culture!
- Friendly colleagues, person-centred approach, ongoing learning opportunities
- An environment that fosters a caring and reliable attitude
What are the hours of a community support worker?
Headway Shropshire understands that everyone’s life is different; some may need to balance family or studies, so we offer flexible working patterns to suit you.
Shifts range from 4 hours to 12 hours
- Permanent contracts available up to 36 hours per week
What flexible shifts are available?
- 8am to 8pm with sleep-ins
- 9am to 8.30pm daytime
And more! Interested? Contact us
What benefits do I get if I apply to Headway Shropshire?
Working here means more than a job – it’s about making a difference while being supported and valued.
- Paid travel time
- Mileage
- Free flu jabs
- Refer a friend bonus
- Phone Allowance
- Medicash health plan
- Pension
What specific work am I to do?
- One-to-one community support
- Daytime
- Sleep ins
- Team-based 24-hour support
- Waking Nights
How to apply to Headway Shropshire?
See a vacancy? Below are the steps on how at Headway Shropshire.
- Shortlisted candidates are invited to an interview
- Send your CV to jobs@headwayshropshire.org.uk
Frequently Asked Questions
Do you provide training?
Yes. Staff receive the training and support required for their role, including mandatory training and specialist development where relevant.
How do I apply for a vacancy?
Use the application form on our Careers page.
What is it like to work at Headway Shropshire?
Headway Shropshire is a specialist local charity supporting people affected by brain injury. Roles can be varied and hands-on, with a strong focus on person-centred support, teamwork, dignity, independence and meaningful outcomes.
Do I need previous brain injury experience?
No. You do not need previous brain injury experience to work with Headway Shropshire.
We provide full training and ongoing support to help you understand acquired brain injury, neurological conditions and the needs of the people we support.
What matters most is that you have the right values, attitude and willingness to learn. Some roles may still require particular qualifications or professional experience, and we’ll make that clear in the job description.
If you’re interested in working with us but aren’t sure whether your background is suitable, get in touch – we’d be happy to talk it through.
What checks are required before I start?
Checks depend on the role but may include identity, right to work, references, employment history, DBS clearance and required training.
Where are the jobs based?
This is available for community Support Workers across Shropshire, Telford & Wrekin, and surrounding areas
Is it ok if I don’t have experience?
This is an entry-level position, with no specific qualifications required. We provide full induction and ongoing training.
What opportunities are there to progress my career?
You can grow your skills and take on new challenges with training, varied clients, and clear opportunities to progress.
At Headway Shropshire, staff are supported with ongoing training, a friendly team culture, and a person-centred approach. Work is varied from daytime and overnight support to community visits, giving you the chance to build experience across different settings and roles.
How to become a community support worker without experience?
No previous care experience is needed—we provide full training and support.
To apply, send your CV to hello@headwayshropshire.org.uk. If shortlisted, you’ll be invited to interview and guided through the next steps. You just need to be caring, reliable, adaptable, and have a full UK driving licence with access to your own vehicle.
Can’t see your question here?
Don’t worry – the team at Headway Shropshire are here to help!